Legal

    Privacy Policy

    Effective Date: August 12, 2026

    ArbrStack LLC ("ArbrStack," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software platform, or interact with our services.

    By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

    1. Information We Collect

    We may collect the following types of information:

    Personal Information

    When you register for an account, request a demo, begin a free trial, contact us, or become a customer, we may collect:

    • Name
    • Business Name
    • Email Address
    • Phone Number
    • Business Address
    • Billing Address
    • Payment Information (processed securely by our payment processor)
    • Login Credentials
    • Company Information

    Business Information

    You may provide information necessary to configure your account, including:

    • Website Content
    • Business Hours
    • Services Offered
    • Logos
    • Photos
    • Phone Numbers
    • Email Addresses
    • Calendar Availability
    • CRM Contacts
    • Customer Communications

    Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP Address
    • Browser Type
    • Device Information
    • Operating System
    • Pages Visited
    • Referral Source
    • Date and Time of Visit
    • Cookies and Similar Technologies

    2. How We Use Your Information

    We use your information to:

    • Create and manage your account
    • Provide our software and services
    • Build and customize your website
    • Configure your CRM
    • Process payments
    • Communicate with you
    • Provide customer support
    • Improve our platform
    • Monitor platform performance
    • Detect fraud and unauthorized activity
    • Comply with legal obligations
    • Send product updates and important service notifications

    3. Payment Information

    • Payments are processed through secure third-party payment processors.
    • ArbrStack does not store your complete payment card information.
    • Payment information is handled according to the security standards of our payment processing providers.

    4. Communications

    By creating an account or submitting your information, you consent to receive:

    • Account notifications
    • Service announcements
    • Billing notifications
    • Customer support communications
    • Product updates

    You may unsubscribe from marketing emails at any time. Certain account-related communications cannot be opted out of while maintaining an active account.

    5. SMS Communications

    If you choose to enable text messaging through our platform, you are responsible for complying with all applicable laws and regulations, including obtaining proper consent from your customers before sending SMS messages. ArbrStack is not responsible for messages sent through your account.

    6. Cookies

    Our website may use cookies and similar technologies to:

    • Improve website functionality
    • Remember user preferences
    • Analyze website traffic
    • Measure marketing effectiveness
    • Improve user experience

    You may disable cookies through your browser settings, although doing so may limit certain website functionality.

    7. Third-Party Services

    Our platform may integrate with third-party providers, including but not limited to:

    • Payment processors
    • Email providers
    • SMS providers
    • Phone providers
    • Calendar providers
    • AI services
    • Analytics providers
    • Advertising platforms

    These providers maintain their own privacy policies and practices. ArbrStack is not responsible for the privacy practices of third-party services.

    8. Data Security

    We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security.

    9. Data Retention

    We retain your information only as long as necessary to:

    • Provide our services
    • Comply with legal obligations
    • Resolve disputes
    • Enforce our agreements

    Upon account termination, certain information may be retained where required by law or for legitimate business purposes.

    10. Your Rights

    Depending on your location, you may have the right to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion of your information
    • Request a copy of your information
    • Object to certain processing
    • Withdraw consent where applicable

    Requests may be submitted using the contact information below.

    11. Children's Privacy

    Our services are intended for business use and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

    12. International Users

    Our services are operated from the United States. If you access our services from another country, you understand that your information may be transferred to and processed in the United States.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised Effective Date. Continued use of our services constitutes acceptance of any updated Privacy Policy.

    14. Contact Us

    If you have any questions regarding this Privacy Policy, please contact us.

    © 2026 ArbrStack LLC. All rights reserved.